Never Ask A Question Of A Direct (Whose Answer You Don’t Intend to Honor)
- Why do I always ask my directs to do things?
- Can I command my directs to do things?
- What do I do if my direct refuses my request?
We recently published guidance recommending that managers ask directs for their efforts, rather than commanding. "Ask Don't Tell" comes from sales, but sales is about relationships and persuasion much like effective managing is. But several folks have asked, isn't there a risk of being told "no"?
Yes there is.