Never Ask A Question Of A Direct (Whose Answer You Don’t Intend to Honor)

Submitted by mauzenne on Sun, 09/23/2012 - 16:07.

podcasts
communication
Team Management

We recently published guidance recommending that managers ask directs for their efforts, rather than commanding. “Ask Don’t Tell” comes from sales, but sales is about relationships and persuasion much like effective managing is. But several folks have asked, isn’t there a risk of being told “no”?

Yes there is.

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