This cast tells you how to manage your voicemail on a daily basis.

One of the most frustrating issues in the workplace is getting someone's voicemail, leaving a message and then not knowing what's going to happen next. Often their message isn't enough to tell you if they are in the office or out, when they are returning, when they might return your call. It's one of the reasons that voicemails are often followed in quick succession by emails and in-person visits. The urge to reduce the uncertainty is stronger than any urge towards efficiency. We can't change the people around you, but we can help you get it right.

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This cast concludes our updates to our resume advice for 2010.

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This cast updates our resume advice for 2010.

In each of the last two years we have produced a cast updating our resume advice. Resume and hiring trends are always moving (though the focus on what you did and how well you did it never changes) and we want you to both be aware of the trends, what they mean, and how to adapt your resume to keep up with them.

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This cast gives our guidance on what to do when asked about your GPA.

In the first five or so years out of university (and for some, longer than that) one of the first questions one is asked is 'What was your GPA'? This is an easy enough question if you're proud of your achievement. But what if you didn't do as well as you hoped? Or circumstances conspired to make study difficult for you? Or you discovered that you were not mature enough or interested enough in your topic and you slacked off? There are a myriad of reasons why people do not do well in their university courses. In this cast we'll discuss how to handle that question.

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This cast concludes the discussion of our recommendations on what to do when preparing logistically for a presentation at hotel or offsite location.

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This cast continues the discussion of our recommendations on what to do when preparing logistically for a presentation at hotel or offsite location.

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This cast recommends what to do when preparing logistically for a presentation at hotel or offsite location.

Presenting at an offsite location, often a hotel, seems to be a rite of passage for most professionals. If you haven’t done it before, we promise that you will underestimate the amount of logistical thinking required to do it right. We are routinely amazed – think about that for a second – by smart people thinking that all they have to do is know their content, and they will do well.

But an effective offsite presentation happens much like effective briefings at meetings – way before the presentation actually begins. Here are just the basics on how to be well prepared – at least logistically – for an offsite presentation.

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This cast gives our guidance on how to deal with conflict with internal support providers.

Internal support providers (IT, Security, Printing, HR, Accounts and so on) are valuable resources in companies. They are what allow sales to do their thing, manufacturing to do theirs, and customer service to do theirs. Without both, companies don't exist. But, the relationship is often, if not outright antagonistic, then decidedly difficult.

In this cast, we're going to give you a strategy which will reduce the conflict and help you work together with your support provider in the interests of increased efficiency and effectiveness.

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This cast tells you how to prepare for a meeting.

This is one of those casts in which posit such a simple action, that we almost hesitate to suggest it. But since the majority of your peers' preparation for a meeting consists of refilling their coffee cups, this simple action is one that can have a disproportionate influence on your career.

Too many meetings is a common complaint. In this case, it's a good thing, since you'll have lots of practice and get good really, really fast.

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This cast completes our series on how to create and use a Career Management Document as a key part of your career management system.

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