Ok, let's get this out of the way ... this is not *really* a show about how to fire people. Rather, today we discuss how to take a poor performer and turn them into a good performer. And when, despite your best efforts, you are not successful in helping the person turn around, how to be in a position where you can fire the person.

Today, we cover the second of two shows on "Coaching Revisited". If you haven't listened to last week's show, we encourage you to do so. This one picks right up where we left off last week.

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Ever since our podcast on the Manager Tools Development Model, we've continued to receive a number of questions on a key component of the process -- the coaching model. In particular, folks are having a difficult time on coaching employees on some of the "softer" skills. So for the next two shows, we're revisiting our friend, the coaching model.

We got a great email recently from a listener asking about how to develop one of the managers in their company. The mail went something like this: "hey guys, love manager tools, really like the usability of the recommendations. But need some help. One of our guys has some management responsibilities, and we'd like to help him get better. Wonder if you can recommend some sort of comprehensive coaching program, with some resources or books that we can get him involved in."

Well, if you've ever thought that about one of your managers, or maybe even yourself, this cast is for you.

Today we continue our discussion on Coaching. Now, if you haven't listened to last weeks show where we introduced the coaching model, I strongly suggest you go back and listen to that show first. Also, if you haven't downloaded and read the Manager Tools Coaching Card yet, please do so. You may just want to print it so you have it available during the podcast. It will assist you greatly in following the coaching example we present today.

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Today we discuss the fine art of Coaching. Most managers probably think they do a fine job coaching their teams, but guess what? You probably have several misconceptions about coaching that prevent you from getting the absolute best out of your team. Today, we discuss coaching at length and present a coaching model that you can start using today to improve your coaching abilities. It's both easier and takes less time than you think.

To improve your understanding of the Coaching Model we discuss on the podcast, download and print the Manager Tools Coaching Card prior to listening to the podcast.

Note: In July of 2009 we published a REVISED Coaching Model.  The new model is less complex and easier to implement.  You'll find the revised model here.

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