Negotiation Chapter 4 - Easy on People

The fourth part of our series on negotiation - how to handle the people involved.

Negotiations are all about getting what you want. They happen fast. It can be easy to say something the wrong way and cause a rift. Sometimes you say the wrong thing and you lose something you wanted. Luckily this is balanced by the other side of the equation. You're dealing with people. If you act the way you'd like to be treated, you're likely to be treated that way too. If you make a mistake then, forgiveness is much more likely.