Our guidance on dealing with customers.

The customer is always right. We've all heard it. When we're the customer, it's absolutely true. When we're the supplier, of course, we're sure it's not true. There is a way though, to deal with customers consistently, and not get into the situation where you're doubting each others truth.

This Cast Answers These Questions

  • How should I deal with customers?
  • Is the customer always right?
  • What's the best way to get customers to work with me?

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