The common response to questions about status is, "Fine." This isn't acceptable or effective.

As a manager, 'how things are going' is never far from your mind. In addition to project tracking reports, weekly meetings, intranet sites with Gantt charts and resource tabs, you want to be able to ask your directs how things are going. But when they say "fine," that's not really an answer. Here's how to change that.

This Cast Answers These Questions

  • Is "fine" an appropriate status?
  • What should I do when directs say things are "fine"?
  • Is it okay to want to know more?

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