Our guidance on choosing how to communicate.

When we come to communicate with someone there are many ways to do it - face to face, by phone, by text, email, IM, and so on until we get to the Pony Express. Many people use email as if it's the only way to communicate. The question is, what is the best way to communicate? Well, it depends on the situation, the topic and the preferences of the person with whom you're communicating - and the number of times that's email is much fewer than you might think.

This Cast Answers These Questions

  • How do I choose which method to use when communicating?
  • What's wrong with email?
  • What kinds of things should I be thinking about when communicating?

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