Our Hall of Fame guidance on our first ever management koan: You're a manager, and you've got a boss and a team. Your responsibilities can be represented by a bucket of balls (as in, "juggling a lot of balls."). Your boss and all of your team members have 20 balls in their buckets. You have 5 big balls - the ones your boss might fire you for if you drop them. And you have 15 smaller balls as well - these are also "important", though not critical. Your 20 balls keep you VERY busy - sometimes 80 hour weeks (though not often), and you take less vacation than you're allowed, and less than your kids would like you to. One day your boss presents you with another big ball. Your SIXTH BIG BALL. What would an effective manager do?

When Mark blogged the juggling koan in 2007, it was clearly a big hit - we got 45 responses within 2-3 days.

Clearly, many of you wanted to know what the answer is!

What would an effective manager would do? We're going to learn the right way of thinking on this issue, and then we're going to review every unique blog comment and provide insight as to what works and what doesn't.

This Cast Answers These Questions

  • What do I do when I have more work than I can handle?
  • How do I get other people to help with my workload?
  • What is the answer to the Juggling Koan?

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