First, I'd just like to say that your podcast has been a life saver for me. I'm new to management (within the last year) and I've put into practice many of the things you've mentioned (one-on-ones, the feedback model, how to do a review, etc.) They've all contributed to the growing success of my team. So, thank you.
One of the things I find difficult to do, related to employee reviews, is setting goals. I know you spent some time during the employee review podcast on this, but I'd really be interested in a more in-depth discussion. I feel having relevant and measurable goals is extremely important, but I struggle with creating them for each individual person. Setting departmental goals is very easy for me, but it's difficult at the individual level. Some discussion points could be:
1. Customizing goals and their delivery based on personality type.
2. Types of goals (personal, goals based on contributions to department goals, etc)
3. Guidelines for defining and measuring goals.
4. Suggestions for managing goals throughout the year.
Again, thank you for what you're doing. You've made the life of a Network Engineer turned manager much, much easier.