Hi Mark & Mike,
I always "knew" somehow that i.e. frequent feedback or regular time with the team is the right thing to do - only your podcasts recently provided both the framework and the hands-on tools to do things right. Thanks.
I wanted to suggest a topic. You seem to be part of the crowd that thinks that HR Managers stink or - at best - are useless. Why is that and what do you suggest they could do differently about it !?