I got hit with a sledgehammer of a question from the President of our company yesterday. He was in one of "those moods" and pointed out that several of our projects are taking longer than anticipated. The discussion wasn't exactly form fit for Manager Tools' feedback protocol, but the underlying message was there.
Before the question, you have to take a little context. He's the President of a company that does contract engineering services. If our Engineers don't get the job done in the specified time, we don't get paid for that "overtime". He's an "ops guy". It drives him nuts when our internal people don't get things done on time because there isn't the same motivation.
Question: What motivates IT to get projects done on time?
Our Corporate IT group has done, and will do several large projects this year. They set a date and work hard to meet them. Sometimes this means other things (like break/fix work) suffer. Sometimes (OK, a LOT of time) it leads to bad morale and even resignations. I have a hard time "inducing" that kind of sufferage on my staff.
Your thoughts and comments are appreciated.