I am a Sales Manager, I have a sales team of 3 employees.
Due to the general pace of things I offen start things with the best intentions then negelt to complete or review.
This I put down to 2 things
A) The pace in of the environment I opperate.
B) My own poor memory.
I am generaly quite organised ( for a sales guy) and have good notes all stored and filed on the PC but I never 1-2-1 coach or sit down with them at my desk. After reviewing the resources on MT, I belive I would benifit from keeping a hard copy file on each of my sales team. this will enable me to track back and review things with them in real time. My question is how would you guys struture such a file my thoughts are
I know this is basic stuff, but would like to build strong foundations to good clear communication. (improving sales performance is my number 1 prority)