First off, I want to thank Mark and Mike for their great site and podcast and for all the great tools they've given me so far. Like the promise at the beginning of the podcast, I have gained tools that I could put to use today (and have)!
I am a manager at a large retail location and have 150 members on my team. Essentially I have 8 direct reports and I've already spoken to them all individually about the upcoming one-on-one process and that they were going to be all scheduled for these weekly in their calendars. Already the response I've gotten has been overwhelmingly positive.
My only concern is this: Being a 24 hour operation I make my schedule very flexible so that I'm able to see everyone "regularly," however, it is still a challenge to be able to see everyone for more than 1-2 shifts a week. In hearing Mark's advice about doing the Tuesday/Thursday scheduling to be open to rescheduling, something occured to me: If I need to reschedule a One-on-One with one of my directs for any reason, I'm not sure how easy that will be given the tightness of all our schedules. The overlaps are not as frequent as I'd like them to be.
Maybe I'm getting a little ahead of myself but I want to make this system work 100%.
I wanted to know if anyone else is in a similar position and has any tips for me going into this about how to make the One-on-One process successful in this situation. I'm ready to do whatever it takes to make the process work but given the nature of business I'm worried that things will come up that will make rescheduling a challenge.
Thanks in advance! :)