I started not to listen to this week's cast on contacting recruiters because I'm perfectly happy where I am. But I did listen for two reasons. First I'm lousy at predicting the future and second, I usually pick up relevant information even when I'm not directly interested in the topic.
Mark had mentioned something about e-mails at the beginning and since I have uber strong opinions about it, I hung in there. I actually enjoyed listening to the cast (what am I now, a management geek? :wink:
I had requested information via email from someone at my corp. office two weeks ago. Dead silence. No reply. I do not know this person.
Last night I composed an e-mail carefully and politely pointing out that she had not responded. I took care to make it professional, not personal. I saved the e-mail as a draft until today so I'd have a chance to reread it. In the meantime, I listened to the recruiter podcast where [b]Mark pointed out that e-mail is a poor way to build a relationship. [/b]
I then threw out my original email and called her. Of course, I got her voice mail and left her a voice mail politely pointing out that she had not replied. I then forwarded my original e-mail to her referencing the voicemail.
By calling her, instead of e-mailing her, I've given her more of an opportunity to save face and to get our relationship back on track. I'd better hear from her tomorrow. Or I escalate it to her supervisor.
If you do not respond to a request from someone within a reasonable length of time, you are a selfish, insensitive, narrow-minded jerk. And those are your good points. I'm not suggesting that someone drop everything and work 3 hours that day to respond. I would have been perfectly fine with, "Glenn, I received your e-mail. I'm up to my neck in a project here and I'll respond to you fully within five days."
If you are traveling or on vacation your outgoing voice and e-mail messages should reflect that you are out of office with limited communication ability.
BTW, don't give me that crud about the 500 e-mails you get every day. When someone says they're too busy, it usually means that the task they're too busy to do is not important to them.
It's been a long couple of days (but I have been effective). Thanks for letting me vent. Keep up the good, hard work guys. I'll be listening.