A few of my direct reports have made reference to feeling micromanaged. I work in the banking industry and have a somewhat different structure in that half my team, including my 2ic, am in another city some distance away. I visit once a month, but I am always remotely managing a team. We are also in an environment where metrics are used extensively.
I have tried asking them individually what I am doing that makes them feel this way, but they are having trouble (or aren't willing) to be specific.
I am thinking of asking them to arrange a meeting among themselves and discuss 3 things they would like me to stop doing, 3 things they would like me to start doing and 3 things they would like me to keep doing. I will then meet with them to discuss.
I realize they need to be satisfied this exercise will not be punitive to them in any way, and that I truly do want their feedback. I do.
There is a history here of a team that was demoralized, basically not managed, and had the worst performance of any unit in our group. They are now a top performing team and morale appears to be good and they are proud of what we as a team has accomplished.
I am looking for feedback on this approach or any alternative approaches that might work.