Hi there, just thought I'd pop in and introduce myself.

I am from Sunderland, North East England and a fairly new Manager.

Thoroughly loving the podcasts and finally bothered my backside to get on the Forum to hopefully increase my knowledge.

I have been with my current company for 8 years now. Starting as a call centre advisor, slowly working my way through the ranks to Team Manager.

Have been a member of the Institute of Leadership and Management (MInstLM) for about 4 years now and constantly learning everyday.

Have only been in my current role 18 months but starting to make and see a change (and so is my boss :D ).

Looking forward to further interaction with you all in the future and please be nice - as I say I'm constantly learning.



aspiringceo's picture

Welcome to the site
Speaking as a fellow ILM member this site is a great place to learn the stuff ILM just tell you about.

[quote="guvnor2000"]as I say I'm constantly learning.[/quote]

We are all constantly learning, thats why we are here, so just jump in and ask / answer questions


Mark's picture
Admin Role Badge

Cheers Guvnor, and welcome aboard.

You don't stop learning when you get old, you get old when you stop learning.

Glad you're with us.

It's a privilege to serve you.


MattJBeckwith's picture
Licensee BadgeTraining Badge

Guvnor, welcome to the forums! Glad to have another call center person (actually I am self declared call center geek). Some of the best management I have seen in my career has been in a call center. Some of the very worst management I have seen (and could have ever imagined) has been in a call center.

Your team is lucky to have a manager who cares enough about personal development to have found the greatest resource for management effectiveness improvement.