First although I have not dropped by here for a while your cast has been enormously helpful.
For those that don't know I am a truckdriver, and became the chair of the safety committee. On to the point. The new VP of Oregon operations is very open to feedback from all levels. And is working hard to make changes to the culture. He meets with hourly employee's regularly and follows up on what they say.
I am all over the company, we have gotten the message out that we need to out-compete and gain market share. But we are not showing the behaviors that go with that, we are choking the sales division at the production and shipping end. Managers at that level are incentivized solely to come in under budget. Not for on-time delivery,quality product and things like that.
This is incredibly de-motivating for the 500 man sales fleet. They are in great numbers saying that this seems just rhetoric, as they are still not getting what they order, when they order it. And although the mission has changed, they still do not have the backup they need to gain creditability and trust with the customers.
So what advise do you guys have for how to give feedback to the top without looking like I am just sandbagging my manager?