Excuse my English.
As a small business owner (30 employees), I "know" anybody in the organisation.
If I have a feed back to give to an employee, should I be straight and quick and give it to him immesiately, or should I tell his manager to give him the feed back ?
Lets take an example : a worker is 10 minutes late today and passes by me to say hello. Should I make no remark about him being late or call his manager to tell him do so ? (In fact, I would naturally do both ! Give two feed backs : one to him and one to his manager)