Hi Mark and Mike,
I listened to your posdcasts about Skip levels this morning (I am trying to catch back !).
Again, I really liked it : too often, we think we should avoid contact with our directs' directs because "it is their job to deal with them" and "we don't want to interfere" and "it'll eat all my time" and "If I do that, it means I don't need mid-level managers" !
A real "eyes-opener" !
I have a simple question :
Lets say you have 4 departments under your responsibility (finance, logistics, customer service and purchasing department), each one with a manager.
Will you organize one skip level meeting or one for each department ?