I had to fire an employee that was dear to me today. He is a young man, with a wife and 2 small children with so much potential. I caught him stealing money out of customers cars today. I had to write his final paycheck in my office as he called his wife, who was at his daughters end of year school celebration to come pick him up. He was devistated. I feel horrible but realize that he chose his actions.
I also think he is not the only one stealing. On one hand I want to directly speak to all of my technicians to make a very clear statement that stealing is not acceptable behavior and to use this event as a deterrent. On the other hand I have been informed that that is an action that could land me and the company in legal hot water.