I have a case and I would like to get your comments.
One of my directs manages a group of persons. The results of this group have not been improving for the last months and there was a serie of mistakes done.
One day, he got very nervous about another mistake and gave to the person who had done it, a written notice of the mistake which he made her sign. She was shocked ... And the team too, because the person who got the sanction his the best performer of the group.
I usually ask my managers to call me before giving this kind of notice or any sanction to a direct, so we can talk about it before. I also ask them to wait until the following day ... I want them to cool down before they do those things.
I did not agree with this sanction and my direct said if he had thought a little bit more about it, he would not have given it.
So I suggested he scratched the paper and appologize to his direct.
He said he was not at ease with that because he had learned at school you should not do this because "it decreases your authority ?"
I do not agree with this ... I would even say that recognizing you made a mistake and correcting it INCREASES your authority.
I finaly said I would respect his choice, even if I don't agree 100%.
He finaly said to his team that, yes, the sanction was a little bit to hard, but it was a way to send them a clear message that the mistakes had to go down.
What do you think ?