Since the beginning of October I haven’t been able to access any of the podcasts or other downloads from Manager Tools from my work computer.
I can ‘see’ the latest podcasts in iTunes but when I click the GET button, I get an exclamation point icon with the error message ‘Authorisation is needed to access (the web address)’. I can access the Manager Tools website but when I try to download the podcasts directly off the site I get the message that the site is either unavailable or cannot be found. I am on a PC using iTunes 188.8.131.52 and IE 6.0.29 SP2.
I am able to download podcasts from my wife’s Mac at home so I suspect this might be an issue with being behind a proxy at work. The IT person who’s been looking into this believes it is due to problems with the Manager Tools website.
He says he took the following steps to test the site:
"1. Tested the web page in question, it presents with some bad HTML code on a Red Hat browser and “You are not authorized to view this” message from Windows. This message displays in windows as a security measure to prevent the execution of poorly written code (on Internet explorer 6). There is no permissions setting that can be changed to prevent this as the web page is indeed broken. ( these tests were done on the AMCOM Internet link )
2. Tested the Internet by by-passing all proxies and connecting directly to the Internet on our DR Telstra corporate link. The web page displayed the same bad code. Web page is broken off this link also.
3. Tested the web page from my home ADSL connection via Internode. The web page displays poor code on Internet explorer 7 on my Windows XP machine. The web page displays poor code on my Red Hat Linux machine. My home machines are directly connected to the Internet with no proxy servers."
Does anyone have any ideas what could be the problem? This seems to be a different issue to the one in this post:
I’ve been listening to Mark and Mike for about two years and have learnt so much from Manager Tools. I am extremely grateful for all the knowledge and experience you share.