First off - I completely agree with the introduction of "How to Prepare for an Interview". Our interviews stinks!
On an average, 4 out of 5 people we employ turn out to be false positives.
I've been working for a few months now managing a street fundraising programme for a major NGO in Sweden. Our prioriy nr one is volume of donors, meaning we are always on a lookout for good recruiters. (recruiters of new monthly donors that is) Problem is we don't really have a clue about what makes the good ones good and the bad ones bad. There is close to consensus internationally within the organization that there is no way of telling other than putting people on the street and see how they fair.
I kinda doubt this, every time I sit down for an interview I feel grossly unproffessional. Of course, I try to find out basic stuff like if the person is interested in the job (a lot of the people we call have no idea to which companies and organizations they've sent their resume), wther they are outgoing, if they've had sales jobs before and how they did back then.
Still, we lack basic knowledge on what to look for in the interview, and how to do it. Any advice on where/how to get this understanding is greatly appreciated!
(the job is basically about aproaching people on the street and get them to sign up as monthly donors)