During the Calendar management cast, you touched briefly on a CIO and her direction to her directs, that IM was the best way to contact her, to which you observed each of you had simultaneous heart attachs to.
I work for a very large International technology company, with over 300,000 employees world wide. Our corporate culture, with respect to IM, is "if you are in, you are on".
I'd be curious as to any observerations/recommendations you might have to the constant IM "pinging" I receive throughout the day.
An obvious answer would be to parallel the windows of time set aside for e-mail. However, IM time then eats into e-mail time.
I could also set the IM to "do not disturb", which blocks people from pinging me.