One of the first forums that caught my eye was this one on "favorite books" and I've gained at least a dozen recommendations that I've added to my reading list. Fantastic!
A book that left me with a good impression was Stephen M.R. Covey's [b]The Speed of Trust[/b].
(Son of author Stephen R. Covey who wrote the famous "The 7 Habits of Highly Effective People" book).
It's no secret that trust is fundamental to any business, reporting, family, partner, marriage, etc. relationship. I find myself discussing this topic in the classroom a lot and I was excited by the detailed framework that Covey offers here. It seems that we all view trust as defacto and don't give it much thought beyond a teambuilding event that, in and of itself, is supposed to foster trust. That's not enough!
This book outlines 5 different types of trust (self trust based on the principle of credibility, relationship trust based on the principle of proper behavior, organizational trust based on the principle of alignment, market trust based on the principle of reputation, and societal trust based on the principle of contribution) and then discusses the 13 behaviors that establish or rebuild trust. It also offers a type of benchmark that we can use to evaluate how we're doing with our various interactions.
With all the rich discussions here about books I thought I would pose the question...
Did anyone else read this book? Did you enjoy it? Do you see the value in Covey's analysis of trust? Has it changed anything about the way you approach your direct reports?
Look foward to hearing from you.