This is probably a simple answer, but I wanted to know from others their opinion.
I have an employee who needs some behavioral adjusting but this person is on emotional overload. She is a hard worker, but sometimes she does things which makes me scratch my head. Anytime her behavior is discussed, following the feedback model, she will burst into tears....over the simplest of things. "Well how can I do that when there is all this OTHER stuff expected to get done?" And the tears flow...honestly, I find myself avoiding this person and the needed feedback sessions simply because I don't want to (or feel like) deal with the tears! And that isn't good. I don't want to let bad behavior continue, but I know what I'll step in if I sit her down.
How do other colleagues handle people who constantly cry? Is "suck it up" the answer?