Preparing for the London EMC and ECC, I listened to the podcast on how to attend a conference. One of the items discussed was to brief your boss when you get back, so she will see there was some value gained on the expense incurred. During the EMC conference, I took 8 pages of notes. Yes, I know most of the info can be found in the slides, and also in the relevant podcasts. Then, in the ECC, I discovered that my boss is a high C.
When returning to the office, I typed up my notes (this was mostly to help me remember better), and made this an attachment to my report which I gave my boss. The notes included sections for each member of the trinity. Each section included the goal (better relationships for example), the rational how the model will achieve the goal, and then the steps of each model. Similar notes for the ECC, but since there was much more practice, I relied more on slides than my notes. The practice was GREAT and loads of fun also.
The feedback from my boss was:
1) This is great stuff, can you brief everybody at my staff meeting sometime next month?
2) Those "30 minute face to face meetings" you have been holding with your team seem better, now knowing the goal of them. I'll start them too.
3) Pick the next training you want to go on. Anybody who get's that much on 2 days of training deserves more.
Then, at my next staff meeting, I went over the high level basics, and explained some of what I'll be trying to implement during the coming weeks. At the next O3, EVERY SINGLE ONE of my directs told me that the one-on-one's I've been doing already made them think I was the best manager they every worked for, and also that they want to support me with the rest of the trinity, can I start with them first?
It's only been one week since the conference, and already the value I have gained has more than overcome the cost. Simply the best ROI I've ever had or seen on a training, and so I highly recommend the EMC and ECC to everybody.
Now I just need to do the 'boring, repetetive, unsexy' day to day, week to week work of keeping up with it. But, with the support of my boss, and of all my directs, I think I'll make it :)
Thanks again Mark, Mike and Wendii!
Andy in Finland