I'm wondering whether it would be appropriate to give feedback to my direct reports' direct reports. Here's the situation - I'm a division manager for an insurance company, and reporting to me are an underwriting manager and a claims manager. There are 10 underwriters and 5 claims handlers who report to these managers. I sometimes interact directly with an underwriter or claims handler.
I'm wondering if it would be appropriate to give feedback directly to, for instance, an underwriter, or how else I should handle it if there's something that I think one of them would benefit from hearing.