My apologies in advance for the long post.
So I've run into a bit of a challenge with my new supervisor. She's either not a fan of Manager Tools, or does not buy that it is a legitimate way of becoming a better manager or has a preconceived notion of me that I have not been able to change. BLUF: I'm looking for some suggestions about how to:
a) introduce MT to one's supervisor (telling her this what I am doing to become a better manager, NOT telling her how to manage) and
b) how to communicate better with her about what I'm trying to do to improve my management skills (and in general).
Prior to her being hired, it was recommended that I do some professional development to improve my management skills. HR sent me a couple of links for some webinars most of which were not fitting into my schedule. At the same time I did a little research to find alternatives, as well as books, etc... and in the process found Manager Tools. Which I've found to be very, very helpful.
Shortly after my new supervisor started, in a meeting she referred to as a one on one, she asked about my professional development. I told her that I was listening to the MT weekly podcasts and going back through the library of old podcasts as well. She indicated that she knew what manager tools was, asked me if I was reading any books. I said I was, but I found that while the books were helpful in a big picture sense, I found the MT step-by-step systematic approach of how to manage people more useful for improving. Her response basically indicated that she thought I said I had difficulty reading books.
About a month later she asked again if I had done any management skills professional development. I said that I was still listening to MT podcasts, that I had implemented the one-on-ones, and was in the process of rolling out the MT feedback model as well as using the MT model for assigning tasks and delegating work. (I'm still working through rolling out the trinity). Her response was: so of those things, what have you actually done? I repeated essentially the same things and emphasized how long I had been doing each one. She nodded and made notes.
Two weeks ago she asked again if I had done any management skills professional development. Again I told her what I was doing, where I was in the process and what the next steps were. Again, she asked me, but what have you actually done? Again I explained what I was doing, etc... She nodded and made notes.
Yesterday she asked if I had done anything yet about improving my management skills. So there is some communication difficulty here. I just listened to the podcast about measuring the trinity and am about to track that data as suggested for my own sake, and am wondering if I should share it with her. Additionally she told me that I'm just dong my job (barely) and she does not see me producing any results. (Note I'm 20% above my projected revenue goals so far this year)
I should mention that there is a frequent level of confusion between us. This is in part due to the fact that she is new and as she becomes more familiar with the job, she is understandably making adjustments to her approach and thinking. I'm one of four direct reports and I only see her every two weeks, so she frequently does not remember what we discussed or remembers it differently. She also does not understand what I do; she has direct experience with the other areas that report to her, but none at all with my area; so much of what I tell her is not meaningful to her or she applies a different meaning to it.
A related issue is that any information, reports, etc... I have sent to her, I'm not sure that she has received let alone read, as I've never received any response. The only way I know if she received something is if I see it printed out on her desk when we meet. Requests for clarification about data she requested are not answered, so I've never sure if what I gave her was what she wanted or not.
I'm happy to do some other webinar or go to some other management training if that will indicate that I'm doing what is expected of me, but at this point I'm not sure that will help.
Thanks in advance for your suggestions.