I am new to Manager Tools, and am really loving the casts. I am halfway through the Coaching casts, having already finished O3s and Feedback. I don't know if there is a cast that addresses my questions here or not. I did a search of the forums and premium content documents, but didn't find anything.
One thing that I have noticed once or twice in those casts, and backed up in the forum, is that Mark and Mike don't think very highly of HR. Or, as one of them put it (I don't remember if it was in a cast or on the forums), they don't like *bad* HR.
I am in a small company (approx. 30 people) in 2 locations. I oversee all the administrative duties including accounting, legal, and yes, HR (we use a lot of vendors for the technical aspects of these).
I am trying to pitch to our CEO the necessity of having basically an HR/Office Manager at the location that I am *not* at. We have had some issues with employee stress levels, some employee behavior, and a few other things. We also have trouble with hiring...we either have non-optimal hires (not always, but it's been an issue) or we have to pony up for recruiters (which reflects on my budget and is tight on a small company's cash flow as it's a big chunk of change all at once, especially if we are making multiple hires). We're also a tech firm, with the related headaches of trying to find good developers.
So what I'm looking for is: I have some idea of what an HR person can and should do. One thing is to create a comprehensive recruiting/retention plan that works *with* our current management team to meet their goals. The other is to be a point of stability in the remote office and a place that employees can go if they are having stress, concerns, etc. Finally, they will be responsible for keeping us in compliance from an HR standpoint.
But what else? What do good HR managers do in small companies? Coach? Train? I'm really just fishing for thoughts here, hoping to soak up good ideas from everyone's experience.
Thanks all in advance