Second-guessing myself…Did I handle this right?
I need to communicate a message to my management & the business. I don’t want to place blame or even give the appearance of placing blame. I do want to be transparent about what’s happening. And I want to be respectful and supportive of my direct who is involved.
Here’s the situation. One of my directs received news that a sibling (who was injured earlier in the year) has taken a turn for the worse, and likely won’t survive long. I told him to go and take care of his family, and I stand by that decision.
The direct is on the critical path for a major product release. The rest of the team is trying to pick up the extra work. He is a team leader though, and it’s likely this will impact our release.
I am obligated to report this schedule risk to my upper management. I notified (pre-wired) my manager about what’s happening, and told him I support my direct. I’m remote from him and haven’t received a reply yet. I don’t think I’ll be criticized for my decision to support my direct. I do expect to take some heat for the likely schedule slip.
Strangely, this is the fourth family emergency I’ve had with this team this year. This is historically a high performing team. It’s been a rough year personally for some people.
Thanks. I appreciate this community.