BLUF: How do you fulfill a role as a team facilitator using the email guidance when much of that communication happens over email? How do you keep track of "todos" when the lack of response from others is the action you need to take?
I have been listening to manager tools for less than a year. I have been slowly going back and catching up on previous podcasts. I listened to the more recent email podcast I have listened to https://www.manager-tools.com/2013/03/email-three-times-a-day-part-1 and 2 and https://www.manager-tools.com/2005/09/got-email (While getting these links I found https://www.manager-tools.com/2014/02/handling-special-emails which I have not listened to, but I will. I'm not sure it applies.)
I would love to do this. I'm an email addict. I get obsessive about it. I started a new job 3 weeks ago and I figured this would be the perfect time to start this new technique. Then the doubt started setting in. I don't think I'm so important or that the world will fall apart but I don't want to risk being seen as less effective than I could be. This job is contract to hire (a first for me). I've never held this particular role before (although I've done the pieces of it as backup for others and I get the grounding principles.) I'm a Scrum Master/Agile Coach. My job is to be there to solve problems for my team to help them be as effective as possible. I really love this job, this company, these people. This quad-fecta has got me all anxious about the email thing.
My teams use email as a group notification/information sharing mechanism throughout the day. This is especially true right now as we approach a huge release. I need to follow up on emails to the group that aren't picked up. I need to follow up on bugs that are critical to make sure they get resolved in time for the next QA build. I need to respond to emails that don't happen. I'm sure there's more, but it's only week 3.
Part of my mind is saying I'm in meetings 1/2 of every day anyway so no one would notice. The irrational part is not listening.
Has anyone else held a role like this and held to the email guidance?
Any guidance would be much appreciated.