How do you prevent over reliance on checklists? Or is there a such thing?
I am currently rolling out some checklists for various items related to project management and project design. I plan to have more checklists in the future. One criticism I received and don't know how to address is the following: Sometimes people follow the checklist and only the checklist, without an evaluation of other things that may need to be done given the nuances of a particular instance.
An over-simplified example is a packing list that someone checks off saying they are ready to go - not accounting for the fact they are flying to France and also need to bring a French-English dictionary.
I don't want to be in a situation where a project manager says, "I did everything on the checklist so I did my job and there is nothing else to do." How do I ensure people use the checklist and still pay attention to the context/appropriateness of the checklist?