Mark...I like getting the Manager tools "Things I Think I Think" and usually end up agreeing with most material. However in this one case on "The Metrics are Coming" I would like to provide this feedback:
1) Yes the workforce is shrinking/ shortage of highly skilled individuals
2) Yes "achievements", "winning" and "getting the job done" are very important.
However, too often I have had to work with other Project Managers who's only goal is to deliver a product on time. This "closed" view has always lead to the project being delivered on time but resulted in 5 years post delivery addressing "key" items that should have been completed during the project plan.
I once told my VP, "I support the PM in delivering the project and getting the puck in the net. However, I would suggest we spend a few more days to ensure we get the puck in the RIGHT net."
Chris at home in sunny warm Mississauga Canada