Has anyone had experience with using an NPS Manager score, asking if employees would recommend their manager to others within the company?
It seems this may be on the right track as it is a method to measure the success of relationships - but how much they recommend you could be based on a wide variety of reasons, some valuable/effective for the organization and some perhaps even detrimental.
Other metrics for measuring a manager may be more about effectiveness (e.g. retention of the team, growth of the team, etc.) and results rather than reputation - but are not as directly targeting relationships. Any other measures out there?
Looking for others experiences and thoughts.