I recently discovered MT (thank god) and I'm going to be starting one-on-ones and feedback next week. I think I'm comfortable with all of it except the last step of the feedback model.
What do you do when the corrective behavior is something really obvious (ex. "When you bring your blackberry to meetings I think you're not engaged with the team.")? The "what can you do differently" is really obvious in this case - don't bring the blackberry to meetings anymore.
I understand and am on board with having the DR committed to the changed behavior rather than me telling them what they should do, but I can't make it come out of my mouth without sounding really condescending. I spoke to my husband about it last night and he agreed, saying that he would be really hurt if his boss spoke to him like that because it sounds like you're talking to a child.
So, do you always do the 4th step? And if so, have you found a way to phrase it that doesn't make your DR feel small? Thanks!