Hey folks. First time posting here, after being steered towards this site last week. I spent 8 hours in the car this weekend listening to the Career Tools podcast and love it - wish I'd discovered this resource several years ago.
I've purchased the Resume Workbook and am working on rewriting my resume to match its guidance, and I was hoping I could ask for a little advice.
My concern with my Responsibilities Paragraph is a) it sounds repetitive because a decent bit of my job is administering several distinct large systems and b) I'm not sure if administer is the word I should use for that job duty. Among ourselves, I think we IT administrators say we "manage" systems, but I don't want to use that word if it sounds weird to others.
August 09 – Present: IT Administrator, Employer / Windows Systems Group – Responsible for administration of Citrix XenApp system and computer labs serving 27,000 users. Administer 32 host VMware vSphere cluster. Administer Windows servers to support XenApp system & 1,200 computers in 33 labs. Administer cost-recovery print management solution for the entire Knoxville campus. Provide remote access to SAP, Banner, and IT support applications. Consult with colleges and departments concerning the benefits of leveraging central computer lab and system management services.
Here are a couple of my accomplishment bullets. Would appreciate any feedback on their clarity and effectiveness.
Contributed to selection and implementation of NetApp FlexPod for $3M data center expansion as advisor to executive leadership.
Contributed to elimination of duplicate technology and reduction in support complexity by serving on technology review board.
Reduced average time to deploy new applications from weeks or months to days by implementing Citrix XenApp 6.5.