I am a fairly young manager, but I think I am at least a "good" manager b/c at my core I care about all of my DRs (7 currently) and show that every chance I get! Lots of public praise, private "course correction" if/when needed, free flowing info in general and in our O3s and good friendly relationship.
Now i am hearing rumblings during one of my O3s that people think i am micromanaging. Here is the situation, my guys are well-paid advanced technology integrators and outsourced IT people. We service small-medium sized businesses and thus my position is the head of the functional part of the company that provides all of our services.
I am the follow up/email king (or nazi?)...i require well documented follow-ups and follow-through from everyone. I have several different mechanisms to manage the MASSIVE amounts of things going on from on-going one-off support issues to the 3/4 of a million in projects that were going on in December alone. I use the follow-up tag on my emails, structured notes from cadence meetings and a paper-list to keep me in line and organized. What this means for my guys is that if i look at a follow up item and i have nothing back, i follow-up again. I guess they are taking this as nagging or micro-managing??
There is a LOT of automony in their positions. They essentially manage their own schedules and have minimal administrative tasks to perform on a daily/weekly basis. I rarely tell them HOW to do their jobs (unless necessary as i am also a senior technical resource).
What am I missing here? I'm always trying to work on being able to read people, motivate them based on their needs, and keep myself sane while making sure they are fulfilled and being productive for the company.
Is this just a nature of the beast/workplace thing that is groupthink that will happen anywhere or does it sound to anyone that i'm actually doing something wrong?
I'm going to take the info i got from my DR that told me this and use it to explain to each DR in our next O3 why i follow-up the way i do and get their input on what they think (if they will share it)...good idea? any other thoughts? I also don't want to cave just b/c the masses don't agree with how I do things...
Thanks in advance all!