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I've been using this for years at work, and thanks to MT, I now have a deeper understanding of exactly why/how it helps make my O3's more effective.

It's called the "heart/tree/star" model.

The "[b]heart[/b]" represents what the employee truly loves to work on.

The "[b]tree[/b]" represents how the employee wants to grow in their career.

The "[b]star[/b]" represents how they prefer to be rewarded.

If you can answer these 3 questions about your employee, you can help them find projects they're going to be passionate about his/her work, (and a passionate employee can be a productive employee!) you're going to understand their career goals and can help find them projects to reach those goals, and you're going to know the most & least effective ways to reward them.

It occurred to me while re-listening to the one-on-one podcast that there are elements of DISC in here as well as just having an effective relationship with your employee.

Dani Martin's picture

Joe -- Thank you so much for sharing that! I have made a note and am going to use this with my folks. Thanks!

cwatine's picture

I agree, and it is easy to ask your managers to code their own directs on this format !
Good tip ! Thanks.

jwyckoff's picture

I'm curious, do you directly *ask* your DRs the answer to heart/tree/star, or do you infer it based on conversations, feedback, etc.?

JoeFuture's picture

Not in the sense of, "here's the heart/tree/star model" (I can see that would drive a high D nuts), so I work those questions into my 1:1s over time. It can be hard getting honest answers some times if you come right out and say "how do you like to be rewarded?" for example, so I find that observing and asking the question in other ways is more helpful.

Mark's picture

This is GREAT as a proxy! :)

And I think the last post reinforces that one ought to learn these by developing relationships. It's not a quiz for the direct so much as it is a reminder of the kinds of inferences you should be able to make about your directs' lives.

PAY ATTENTION AND THEY WILL TELL YOU EVERYTHING YOU EVER WANTED AND MORE.

JUST PAY ATTENTION.

Mark