I just saw my profile and noticed it has been a year since I started listening to manager tools. Let me take a moment to thank Mark, Mike and the forum participants for your assistance in helping me gain a foothold in the world of management. I am a nurse. I was a very good nurse. It was apparent to me very soon after I entered management that being a good nurse was not what was going to be required of me anymore. I needed to learn to motivate, persuade, manage conflict, balance workload and on and on.
The podcasts truly have been manager "tools". I have read the books recommended, and those are helpful as well. I have only recently felt minimally competent enough to post to the forums. My learning is ongoing and I appreciate the struggles that others have shared as well.
So thank you everyone. Viva la Manager Tools!