Hi all - as is typical in most law firms, I am both a manager and an individual contributor so I have responsibility both to my directs and clients. As a lawyer, there are also elements that simply cannot be delegated though I can undoubtedly find much more.
How do you balance both of these roles? Naturally, strategic priorities get demoted when the pressures of client demands rear their heads. I'm doing 3Os and weekly meetings and working on documented processes to increase delegation. My admin and I have both acknowledged that she was trained as a legal assistant which is about 99% legal training and 1% assistant training and that I've never been trained as a manager - so we're both open to improvement.
I did find the "Myth of the Working Manager" cast which was helpful! It doesn't quite hit the nail on the head vis-a-vis direct client service; the emphasis on individual work on projects that are exceptions rather than more standard is a good one but still runs up against some amount of economic issues given some regulatory limitations on delegation but I will probably focus on getting that figured out next quarter.
If anybody has any comparable experiences, please let me know!
I recently became a licensee after hearing Effective Executive Efficient Assistant because those show notes alone were worth the price of admission. :)