This morning I listened to the Career Tools podcast on following up to ensure tasks are completed.
I've learned the hard way how necessary following up is. As the adage goes "people don't do what is EXPECTED, they do what is INSPECTED"
What are your thoughts on the most effective way to follow up? Do you think it is more effective to follow up by phone instead of email?
I have a poor performer on the team in a non-profit organization and it's been very challenging to get him to follow through.