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Has anyone tried applying these principles to a budget hotel front desk?

I've already read this thread (http://www.manager-tools.com/forums-337) and agree with the general themes of the manager tools' model which I've been trying to implement.

I'm looking for real life examples of this model working in that environment rather than theory and speculation.

Mark's picture

I trained a group of managers at La Quinta on this, and they use one on ones.

And I have hundreds of other unusual venues where one on ones work - doctors offices, construction sites, law offices, ballparks, roofing contractors, etc, etc.

I don't remember any special quirks that made front desk staff more or less difficult, other than some schedule issues.

Does that help?

Mark

jeffersonkim's picture

Yes.  Thank you.

jeffersonkim's picture

Yes.  Thank you.

wdywft's picture