I am still new to MT and my position as a manager at my current job. I have been doing O3 for a couple of months now and have found them to an outstanding tool for connecting and communicating with my team. I am being patient in giving feedback and resisting the temptation to start too early. I also know that coaching is still a ways off too.
My question revolves around a direct that is new to the team and needs work on his soft skills. I have had complaints and witnessed myself the way that he communicates with other team members. I inquired about it during our O3 and he said that this has been an issue in both his previous jobs and personal life. From that brief discussion, I had the feeling he knew about the issue and didn’t really have any plans to try and correct that behavior.
Being this early into the position and rolling out the Trinity, how could I enter into a coaching type situation to help him with this? I don’t want this to keep progressing to the point of totally eroding the relationships with his fellow team members permanently.
I am looking forward to hearing from you all. Thank you.