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Submitted by davidleeheyman on
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BLUF: [i]My company is offering a promotion which appears lateral, less interesting and more narrow to me than my current position. I'm conflicted. I declined. They are coming back again.[/i]

[b]Background:[/b]
Over the years I've held various positions where I've straddled the business and technical worlds. Typically I understand technology just deep enough to mediate between the technologists and the business owners. I've also held positions where I've managed people in high intensity atmospheres such as restaurants, start-ups and call centers. I took the online DISC profile and received a result of 7-4-1-4: Results-Oriented. A colleague read through the report and said that it is missing a key
factor, my internal conflict.

For the past few years I've worked for a 200-person software company as Director of Technical Presales for Asia. I manage the time and priorities of 3 employees although due to geography and culture they don't typically work outside of their home countries. Due to the emerging nature of our Asian operations I find myself spending a good deal of time working on BD and pure sales activities. Our region is responsible for around 10% of the company's revenue. Trips to Asia tend to be 5-10 days long and last year I spent about 60% of my time on the road. My wife says I live on the plane. I have fallen in love with the road warrior lifestyle, the pace of Asia and thoroughly enjoy the variety within my job.

[b]The Offer:[/b]
Recently the employee performing my role in Europe has taken on a role in another department. European business is perhaps 40-50% of the company revenue. The market is much more mature. Companies issue tenders for products similar to ours whereas in Asia we are educating the market. I have been offered to relocate to the UK to take his position. I'd be managing a group of 4 employees who can essentially work throughout the entire region. The throughput and responsibility is greater. Due to the centrality of the region the company has enough BD and sales people and I'd be focusing on managing and performing the core technical presales activities.

When the opportunity first came up I spent a few days listening to the Interview Series a second time. Some of the items weren't relevant because I couldn't channel the process into an interview process. All parties involved know exactly what I've done over the past few years and were involved in the initial interview process. They'd have found it very annoying to have been given an updated CV. I listened to How to Handle Offers 4 times. I made sure that I had all portions of the Offer before I started agreed to seriously consider it.

Using the [url=http://icsc.un.org/col-pasb.asp]UN's Post Adjustment[/url] formulas the initial compensation package looked reasonable. But then I started working a spreadsheet to add up the costs of rent, gas, electricity, food, etc. and the compensation didn't stack up so well. I validated my numbers with a few other people and if I were to take the position I'd need more money.

I specifically didn't raise this issue as I wasn't 100% certain that I wanted the position. I spoke to several colleagues who have come to know me very well. I spoke to the colleague currently in the position. For the most part I think I have a good idea of the differences between my current position and the position I'm being asked to take.

[b]The Comparison:[/b]
When I try to balance the two positions I'm coming to the conclusion that I prefer my current position.

Current Position
[list]
[*] I beleive that we can generate more revenue from the region. Building something.
[*] The travel is interesting and exposes me to additional cultures and business concerns.
[*] The market isn't mature but I enjoy educating the market.
[*] The people I work with day in and day out across departments are a pleasure and we work extremely well together. Better than people in the other regions are working together.
[*] I enjoy the exposure to work outside of my job description and feel that it gives me a taste for things I may want to pursue in the future.
[*] I feel that if I found myself in the exact same position 5 years from now I would still be as happy as I am today.
[*] On the downside in a growing region you don't win as much business and at the end of the day you don't earn as much as you could in a region with more sales.
[*] I feel that this role gives me the ability to think more strategically.
[*] In my current position I think I have a better chance of some day relocating to Asia.
[/list:u]
New Position
[list]
[*] I'd be working with with a large and growing revenue stream in a mature market.
[*] Role includes responsibility for a larger part of the company revenue.
[*] There is a more critical need to manage priorities and time.
[*] The smaller geography and greater number of sales opportunities means the team must be more dynamic.
[*] The potential exists to save more money than in the current position.
[*] Moving ot the UK puts the kids and wife in a situation to improve their English.
[*] Depending upon the compensation we could potentially travel around and see Europe
[*] Due to the volume of activity in my core role I'd have a narrower variety of other types of activities
[*] The nature of assigning limited resources to work on opportunities leads to more internal politics
[*] I feel that this role has so much volume that I'd need to think more tactically at the expense of strategy.[/list:u]
[b]
The Conflict:[/b]
At the end of the day I decided that I really enjoy what I'm doing now and I prefer this role to the role being offered. I declined the offer and explained that I'm happy in my current role and don't see the one being offered as one which expands my horizons or adds significant value to me as a professional. There are other roles in my current territory and others that I could see enjoying more than my current role but the one offered is not among them. I also explained that I felt that their offer was generous enough for me to understand that they are serious but it wasn't so generous that it was a deciding factor that was difficult for me to pass up. My head stopped spinning and my gut stopped wrenching. I started to make plans to redouble my efforts to seriously take advantage of my ability to dabble in the other realms.

So soon after I received a call from the Dir of HR. She was trying to convince me that the European experience would make me much more valuable in the market. She explained that while experience in Asia is good, the fact that companies see so much revenue from Europe makes it more valuable. Also managing a multi-cultural team in Europe would have more of an impact in the future than my current team. (which I see as just as multi-cultural but HR doesn't) We discussed the compensation and I reiterated that the compensation wasn't the deciding factor. I also explained that I wavered back and forth throughout every day as to whether to take the position. I explained that the main reason that I decided to decline the offer is that I enjoy the variety of my current position.

I can understand the needs of the company. They need to fill this position in order to ensure that the revenue stream is not interrupted. They can more easily find someone for my current role as the size and intensity is smaller so it would be easier for them to develop in the role. For the offered role they need someone experienced and taking the time to find that person on the outside would be costly to the operation.

[b]The company has decided not to accept my decision to decline as final.[/b] A meeting has been set up with the COO (High C) during which I expect an attempt to explain to me how this role puts me in the center of all the action. It sets me up very well for other roles which I may want. It gives me a wider view of the needs and processes of the company. Generally I don't buy these arguments. I can understand that I am passing up an opportunity to take on more responsibility and distress/eustress, but am I really missing the forest for the trees? I feel like a deer caught in the headlights.

Mark's picture
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Good detailed post with a great BLUF - thank you.

I generally recommend sales folks follow the money, and so would lean toward suggesting you at least give the new position some value for that. However, there is also not just now money but future money, what I call "velocity". That is to say, Asia is growing faster than Europe in your mind. I'd like to know what the industry feels the market will be in Europe vs. Asia in 5 years. (For any ONE job, 5 years is about as far out as trends are valuable. Careers are 30, though 20 is fine.)

The fact that the company is asking again is noteworthy. It means they really want you to take the role. I think it is an opportunity for you to be THANKFUL for a second bite of the apple, and to share, professionally, if you feel the COO will hear it that way, your analysis of the role to YOU (remember that they see the role THEIR way, you see it YOURS.)

And also remember - if they see this as a promotion, and you turn it down, you won't get 4-5 more such opportunities. Another such? Sure. Two, maybe. Three, so-so. This set of events suggests a lack of desire for a joint career pathing with your employer...and they'll choose others who are more flexible. Sometimes it's called homesteading.

If you want to stay, fine. Fast markets are great...but big markets have the clout (unless fast = bigger in 5 years). And recognize the notes made about your interest in opportunities.

Mark

davidleeheyman's picture
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Thanks for the thoughtful advice Mark. I am very appreciative.

BLUF: [i]After a long discussion with the COO he agreed that my decision to remain in my current position was logical and right both for me and for the company.[/i]

I am thankful that they felt strongly enough to come back and offer me the position again and I made sure to express that. I appreciate the value they see in my contribution and the fact that when they need a crucial role filled they turned to me.

I don't have the answers as to what the industry feels will be the difference between the Asian and European markets five years from now but I'll be looking into it. Based on the reports that I am aware of, I believe that the industry experts would say that there is still plenty of room to grow in Asia and in Europe. In Europe our solution is used as part of the consolidation of aging businesses while in Asia it is used to manage the exponential growth of those same industries. There is enough interest in the field that half of our competitors have been acquired in the past few years. If we execute properly in Asia then five years from now Asia should be [i]at least[/i] equal to Europe in revenue and if I look out further, Asia should easily surpass Europe.

Taking the position in Europe wouldn't mean that 3-4 years from now I couldn't find myself back in Asia. If I were a pure sales guy I guess I'd be trying to ride the wave. Work in Europe for now and as Asia passes Europe scadadle to Asia.

The conversation with the COO went very well. Though not something I would have requested, the opportunity to discuss with him the dilemma over this position is something that I truly appreciated. We began by discussing whether it was better to try to plan out a career path in advance or to go with the flow of opportunities as they arise. From there we discussed the importance of getting outside of your comfort zone to grasp opportunities and grow. There was a general feeling that I don't want to leave my comfort zone to take this position.

One thing that confused people was why I don't see the role as a promotion. This gave me the opportunity to present the analysis of the two positions, current and offered, through my eyes AFTER reiterating that I can see it through their eyes. Through the conversation today it became clear that we are looking at things on different axes. They see doing the same role in a different geography with a higher throughput as putting me in place to grow through knowledge of that geography. Other companies would be interested in me since I would have had the European experience.

I am more concerned with gaining the experience of different roles within the company. I don't see doing this [i]specific[/i] role in a different geography as appealing. If I found myself bound to this job description for the next 5 years I'd be miserable. However, in the current geography I have the opportunity to experience the other functions within the sales/BD world and gain more broad experience. I can do this without detracting from the core responsibilities of my official job description. That experience currently comes from, and is only possible, in this geography due to the minimal investment the company is putting into the region. The additional skills will be applicable in all geographies. Assuming I wanted to be VP of Sales some day it seems to me that having had experience with multiple roles under that departmental umbrella would be more valuable than to have spent time in various geographies but only really having experienced one aspect of the department. Even if we look at both of these aspects, geography and functions, as equal, I'd never get the ability to explore other functions while performing this role in Europe. This said when there is an opportunity to take on a [i]different[/i] role in Europe or elsewhere I am interested in consideration.

We then spoke about the other considerations that I took into account when weighing the roles: Compensation, life experience for my family.

At the end of the conversation the COO made the following observations:
[list][*] When I speak of the work we are doing in Asia my eyes light up whereas when I speak of Europe it is in a very calculated way.
[*]The reasoning that I presented for my decision was logical and a valid way to see the options.
[*]In order to succeed and grow in Asia with limited resources we need managers who see the opportunity in the way that I do and are willing to do everything it takes beyond their roles in order to get the job done.
[*]It may be that for the mature European operation it is best to bring from the outside someone that sees that role as their ultimate specialization.
[*]My decision seems to be the right decision both for me and for the company's growth in Asia.
[*]Just as opportunities go away, other opportunities arrive, and I will have options in the future.
[*]He needs to look for any additional effort he can make to assist us to realize the potential we see in Asia.[/list:u]

I expressed how much I appreciate the efforts that were being made to convince me to take the position. Also I apologized as I knew that HR and my VP expected him to deliver a different outcome.

This has been an excellent experience for me as I feel that it has accomplished a few things:
[list][*]It further clarified for me where I see my future developing. During 2008 I will venture out of my comfort zone and attempt to take opportunities all the way to the negotiations and contract signature.
[*]It gave me the opportunity to really lay out to the COO how strongly I feel about the potential for Asia.
[*]I am now actively planning to take advantage of the coming year to deepen my skillset and experience in some of the key areas outside of my current role.
[/list:u]

Mark's picture
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Great post, thanks for the detail, and I see your reasoning...well done!

Mark

jhack's picture

You first understood the situation from your company's and COO's point of view, and you articulated it back to them. That gave you the credibility you needed to present your analysis.

Very powerful takeaway for us on the forums: focus on their point of view.

Well done, and please do let us know how things go.

John

davidleeheyman's picture
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A quick update.

Though it was in the works for a while, someone else was promoted to take the role. For them it is unquestionably a promotion and had I been in their position I would have accepted. I am certain that they'll do a great job and learn a great deal.

Meanwhile I have been appointed to head a cross-departmental, cross-geography steering group for some of the companies main new market penetration objectives for the year.