I am seeking input/advice on how best to handle requests for information/opinion from my boss's boss about policies/practices that he does not agree with that have been implemented by my boss.
My boss's boss - the owner of the business who is based overseas from our business unit - used to be quite hands on in the management of the business, backed away for a few years but is now back with a vengeance and getting into the details. He is finding that there are some aspects of how things are being run that he is not too keen on and is questioning. No problem with that. My problem is that he is calling me directly for information and opinion rather than asking my boss - and he is making it clear that he does not agree with the approach of my boss on these issues. If it was hard data that would be fine. It is the judgemental/opinion stuff that he is after that is conflicting me. Also he is asking about areas that are not my areas of expertise, sales and marketing, whereas finance is my domain. This has happened twice now this week, so is a relatively new thing. I hope it is a one off, but suspect it may happen again.
I feel that he should be asking my boss about these issues directly. He does not see it that way, he is of the view that it his right to ask anyone anything, that there should be no secrets. Yes, it is his business, he has a right to any information that he wants. However I find this somewhat disingenuous, what he is really after is ammunition that he wants to use to aim at my boss.
I have kept my boss informed of these approaches and the information that I have provided. He is not happy about it, but understands that I can't not provide him with information and that I won't lie. The opinion related information I just have to walk a bit of a tightrope and explain the rationale as best I can.
Any advice on how I might best handle this would be much appreciated.