Good afternoon. Iam an Executive Director in a 30,000 person organization. I work regularly with an individual contributor and we both report to the same VP. We have a very good relationship. I received feedback from a few different sources about her less than effective communication habits. This could be due to her natural abruptness (she has has High D tendencies) or it could partially be immaturity (she is in her mid 20s) and she is still learning how to function in an organization.
I received another email from a person that would best be classified as middle management. Concerned about what this could do to our office’s effectiveness with other parts of the organization I spoke to our shared boss and then forwarded the email to him. In his next 1:1 with her he showed her the email, showing that it came from me. Needless to say she is upset with me. She has yet to talk directly to me but I am certain she feels betrayed.
My question for this forum is two fold:
(1) Did I do anything wrong in the way I handled it?
(2) What can I do to help repair the relationship?
Thank you in advance for any advice that can be offered.