I am a new pharmacy ops manager and had an open position that needed filled as of this AM. Early last week I extended an offer to an internal employee to accept the new position. She was very wishy-washy, but ultimately decided against accepting it. Later that week I aligned an interview for the following Monday with a strong candidate that lives about 1.5hrs away. Over the weekend, the employee made an agreement with my superior (director) to accept the position and no one contacted me. I found out today (mon) after the candidate was in transit to the interview. What's worse is that I found out from not my director or the employee - I found out from another employee.
So what did I do? I called up the employee that took the position and firmly discussed that I need to be contacted when something like this happens. I told her it was unprofessional and put me and the candidate in an ackward position.
After the fact, my director informed me that she cried and was upset at what I said. He also informed me that I was "too hard on her" and needed to be more sensitive????? Was I being that mean by addressing her behavior for what it was? She had the opportunity and let it go...I had to act in order to keep the business running.