I have moved up in my organization in the past year, and now manage the person who manages my previous directs. This direct is a great performer, and always has been. Recently a situation came up at work where we needed to work closely with another department to troubleshoot an issue. During the meeting I agreed to send out a summary of the troubleshooting. After a meeting my old direct approached me refusing to do specific actions in the troubleshooting and demanded that I ensure that the other tasks were assigned to the other department.
The tasks she refused to do up front would have been very reasonable to expect someone to do in my department or the other department- it could be a grey area.
At the time I said it really wasn't something unreasonable. She said stated what tasks she was willing to do up front and that she would not do anything but that work and re-demanded that I assign those tasks to the other department.
I really do not think her demand is reasonable. The other department does not think it is their responsability to do those tasks either and now I feel like I am in a sticky and irritating situation.
Any advice would be greatly appreciated.