Hello! I've been at my organization for 2 years. My team had desktop computers until Summer 2018. At the time I asked HR the policy on letting them work from home from time to time and the answer was "No. They can't take their laptops home."
Fast forward to now and we've got a new HR head who thinks differently and says that I can use my discression - especially during weather events. In the past if the office closed due to weather my team just got the day off . I got all this info on Monday morning and Monday afternoon was told the office would close Tuesday.
so I had the team meeting, I told them due to priorities and due to the fact we are short staffed that I was asking they work from home. And my staff was annoyed and I was anticipating that one person shut down completely. "5 years ago I was told it was illegal to bring my laptop home" I told her I didn't know why that was said only that this is the policy now. Then she said "well I don't have my internet working." I told her we could talk privately after the meeting - I was going to say don't worry about it have a great snow day. She informed me she didn't want to talk to me after the meeting.
I didn't get many complaints about working from home from the rest of the staff - most were happy I had some flexibility. But my one staff member isn't talking. She isn't engaging in small talk, just talking when she needs too. Not sure how to proceed from here - we had a great relationship prior to this. I'm sure she feels like she was lied to for years and I can't fix that. I can only go off of the info I had.